Are you curious where the idea for the evening service came from? First find out how we perceive the hotel.
What is a hotel? It is a substitute for home when we are away from it. That's why at Quadrille we take such great care to make our guests feel that way.
Every home is special because it is our own - cosy, warm and safe. And similarly, a luxury hotel is not glitz and glamour, but a place where you are invited to share in the celebration of your free time.
And our service is there to make you feel special. They are the ones who will help you forget your everyday life, open up to relaxation and turn on all your senses: sight, taste, smell and touch.
The excellent restaurant, comfortable spa, cosy rooms and friendly atmosphere are designed to make you fully relax, unwind and simply savour every moment.
One of the most important aspects of a successful holiday is sleep. At Quadrille, we care about its quality and this starts with our choice of mattresses. Here, we have opted for the renowned English brand Hypnos with a long tradition, which has been accredited by the British Royal Family for its products. Artisanal methods backed by modern technology determine the unrivalled comfort of these mattresses.
Equally important is the freshness of the bedding, the softness of the pillows, the lights, as these are what create that cosiness and security. We know that everyone here has different habits, and we provide extra pillows, duvets or blankets to guests on request.
However, we don't stop there, we have additional ways to lull our guests into the arms of Morpheus 🙂 Such as the evening service (turndown service), i.e. preparing the room for sleep.
It may surprise some people, but in fact each of us, unknowingly, does this in our own home. We close the windows, mute the television, turn on a moody, cosy light, air the bedroom, make the bed, put water nearby in case we need to quench our thirst at night or brew ourselves a fragrant tea. We are often accompanied by a book or a favourite magazine. These rituals put us in a state of tranquillity, so necessary for a blissful night's sleep. This is why good hotels also take care of these details and prepare their guests for a good night's sleep, thus wishing them a good night's sleep.
What does the night service look like?
Above all, you will certainly associate it with home. Our room attendants will visit you in the evening and take care of your comfort. They will freshen up the room, cover the windows and treat you to a blend of aromatic teas to brew unhurriedly. This is the perfect time to replenish everything you might need in the morning. Such a visit will take a short while but, we guarantee, will have a soothing effect on your night.
At Quadrille, we make sure you sleep safely and comfortably. And this is how we say goodnight to our guests.
Emilia Szlachetka
Floor Service Manager