Experience Quality by Quadrille

Experience Quality by Quadrille – why it is worth joining the group of our enthusiasts

The Experience Quality Program by Quadrille was developed in response to the needs of our guests who more and more frequently come back to us and are pleased when recognized by our personnel. They begin their stay in Quadrille long before they arrive and do not complete their stay immediately after they leave; one simply becomes the other – the farewell is an introduction to plan another visit.

STAY AU COURANT

We care for extending and strengthening this experience through building close relations with our guests, e.g. by sending quarterly newsletter with the latest hotel offers, current events and other dedicated services. It is addressed only to those who express their wish to learn more from us, follow our activities and become part of the Quadrille world.

DREAM

We want to inspire, interest, and help to plan subsequent visits so that they are exquisite in the spirit of Relais & Châteaux Delicious Journeys. We have so little free time, so let us have the holidays our heart desires!

INSPIRE

We gladly share with you our novelties, ideas and initiatives that may help you in your private and business plans. We believe that everyone will find in the newsletter something for themselves, and the newsletter will regularly be improved and updated in line with the current needs.

APPRECIATE

Joining our loyalty program guarantees, first of all, the quality and lowest prices. We do not participate in other discount-based systems; we keep the best rate for guests who book the services directly.

Such approach provides more flexibility through more favourable terms of cancellation and modification of bookings, as well as unlimited customization of our offer. Moreover, one cannot disregard the option to extend the stay already upon booking to include additional services provided by the hotel and plan some attractions together with our concierge.

REWARD

By appreciating the loyalty, we intend to reward our regular guests, offering bonuses and facilities, such as, for example:

– sweet goodies in the room;
– voucher for welcome drink in the 10/6 Pub in our hotel;
– possible delayed check-out (max. 2 hours)
– free of charge upgrade to higher standard rooms (occasionally);
– priority to make bookings on popular dates;
(bank holidays, long weekends, special events, etc.);
– possible attractive rates of dedicated offers, i.e. Early Birds; – discount for mini bar (10%).

The offer certainly depends on the technical possibilities of our hotel at a particular moment and on the current availability.

BE PART OF FAMILY  

We encourage you to join our loyalty program already today and become a member of the Quadrille family. We want you to feel here like at home and experience the benefits of being recognized and appreciated. In today’s world there is so much anonymity and brevity; let us know each other, be close and friendly!

More details: concierge@quadrille.pl 


Conditions of Membership:   

To benefit from facilities resulting from membership in QQ, it is required to:

– make bookings only through direct contact with our reception or via our website (Book a room button).
– give a written marketing consent through filling in the contact form on website   https://quadrille.pl/kontakt/  or subscribe our newsletter (subscription at the bottom of website page)

Special offers resulting from QQ program cannot be combined with other special offers.

Safety measures

Dear Guests,

With regards to the COVID-19 pandemic and out of concern for the safety of our guests and employees, we have introduced extensive security measures in accordance with official guidelines. We have developed our own security manual and devoted the last weeks to trainings related to it.

We believe that as an intimate boutique hotel dedicated to adults and located in some seclusion, we have every reason to provide guests with adequate security.

However, we know that success depends on us as well as on our Guests and mutual understanding of the situation in which we find ourselves. Our staff provides advice before arrival, as well as during your stay – we recommend contact by e-mail, phone or messenger.

The basic points of our sanitary regulations are as follows:

  1. Minimising direct contact where it is not necessary to provide the service. Therefore we suggest making payments by bank transfer, e.g. via the online payment link sent by our reception. This way, the registration procedure will be carried out quickly and efficiently. On our site we recommend card payment.
  2. We would like to mention that a maximum of 2 people can be in the hotel reception at the same time, in addition, they should keep 2 meters distance. The reception desk is sanitised every hour and the check-in desk – after each guest.
  3. At the entrance to the Palace and the Outbuilding there are non-contact feeders with hand disinfectant. All guests entering our facility are kindly asked to use them. Additional dispensers are located in the common areas of our hotel.
  4. In accordance with current regulations, a mouth and nose protection must be worn in the hotel. This provision applies to both hotel employees and guests.
  5. From all rooms – for security reasons – have been removed all reusable printed materials (newspapers, guides, etc.). Room cleaning takes place on explicit request of the guest and only during his absence (between 9.00 AM and 2.00 PM).
  6. Breakfasts are served in the rooms as a part of the free of charge room service. As soon as you check in, the receptionist will send you our menu – by e-mail or in the form of a mms / Messenger message. Please select your dishes and forward it by phone or messenger to our reception no later than at 6.00 PM the day before.
  7. In addition, we have provided a special room service menu with a selection of pub and restaurant dishes as well as various types of drinks, which can also be ordered through the Reception to the room.
  8. Our restaurant area is closed until further notice. It is possible to order meals from the menu to the room as part of the free of charge room service.
  9. The modified bar offer of Pub 10/6 is available as part of the free of charge room service.
  10. The Quadrille Spa treatment area operates in accordance with the guidelines of the Chief Sanitary Inspector. We have introduced special Sanitary Regulations to ensure maximum safety. Spa employees are equipped with masks, visors and a protective plexiglass has been placed at the reception desk. Reservations are made by email or phone and only one customer can be in cabinet except for family members. Treatment rooms together with the equipment and all contact surfaces are disinfected after each person.
  11. We limit the number of Guests in the Spa zone, all visits are at appropriate intervals, so please be there on time. After entering the Spa zone, we will kindly ask you to complete the questionnaire and disinfect your hands. We will also measure body temperature and set up the interview with a therapist / cosmetologist.
  12. The A °quadrille zone (swimming pool, dry sauna, jacuzzi) is open to hotel guests. For the sake of common security, we book this area for specific hours. Details are available at the phone number: 609 991 209 or extension # 320 or e-mail: spa@quadrille.pl
  13. The gym is available on prior reservation for 1 guest or 2 people sharing a room.
  14. The steam room is closed until further notice.

All service reservations (breakfast, room service, cleaning, etc.) should be made by phone +48 58 35 10 300) or via Messenger https://www.facebook.com/quadrillegdynia/

The introduced Security Policy is primarily aimed at protecting our common health. We count on your understanding.

We are invariably here to ensure you a safe but also pleasant stay. Both goals are equally important to us and we believe that we can meet them.

We are looking forward to seeing you soon in Gdynia,

Quadrille Team

Quadrille – a member of Relais & Châteaux

Quadrille is not just another hotel, it is a new destination, purpose and ending point of a journey – all in one – in accordance with the motto: “Experience the Wonderland”. Such philosophy perfectly matches the values promoted by the Relais & Châteaux association, founded in France, which granted its membership to the Palace as the second object in Poland!

What does Relais & Châteaux stand for?

This prestigious organization unites the most exclusive boutique hotels and Michelin star restaurants across the globe. Their common denominator is comprised of a unique concept, the highest standard and excellent quality of services. Above all, however, Relais & Châteaux palaces, castles and estates have a soul and offer their Guests a rare and authentic experience which is much more than accommodation. Currently, the organization unites about 500 objects in 60 countries.

How do Relais & Châteaux members stand out?

Founded in 1954, the association is comprised of objects presenting a true passion for hospitality along with a desire of sharing their uniqueness – their historic heritage, connection with the local environment and nature, original architecture and regional cuisine. All of this is aimed at creating a unique and authentic experience resulting from communing with the promoted culture of excellence, our heritage.

Cuisine plays a key role in this concept. Culinary sensations, local products and recipes constitute a part of this unforgettable experience. The avant-garde White Rabbit Restaurant located in Quadrille is fully aware of its role. This enchanted and a bit eccentric place widens the horizons of culinary experiences, delights and appeals to all senses. Created with passion by an outstanding Head Chef – Marcin Popielarz – and recognized by the prestigious Gault & Millau culinary guide, it has become a symbol of alternative, extravagant and modern Polish cuisine, known for experimenting with traditional flavours and products in the fine dining version, as well as for unusual combinations and new variations of popular dishes.

Due to the Relais & Châteaux membership, considerably more people, especially from abroad, will be able to hear about the Quadrille Palace and the White Rabbit Restaurant and enjoy these unique experiences. And they will be led to us by the following links:

https://www.relaischateaux.com/gb/poland/quadrille-gdynia

https://www.relaischateaux.com/gb/poland/restaurant/bialy-krolik-gdynia

We look forward to hosting you!